Close

Close Review: The Powerhouse CRM Built for Sales Teams That Actually Sell

For sales teams tired of clunky, passive CRMs, Close is a revelation. It’s not just a database; it’s an all-in-one sales communication platform designed to accelerate the entire sales cycle, from lead to close.

Features & Benefits:

Close excels by integrating its powerful CRM with a native sales automation suite. The Smart Power Dialer allows reps to blast through call lists with one-click efficiency, automatically logging each activity. This is supercharged by its built-in email and SMS sequencing, enabling personalized, automated follow-ups that feel human.

The Visual Pipeline provides an intuitive Kanban-style view of your deals, making forecasting simple. Crucially, every call, email, and note is automatically logged against the correct contact, creating a comprehensive activity history without manual data entry. This means reps spend less time on admin and more time selling.

Pricing:

Close operates on a transparent, per-user/month subscription:

• Starter ($29/month): Great for small teams, includes core CRM and basic automation.
• Basic ($69/month): The popular tier, adding advanced reporting and integrated voicemail drop.
• Professional ($99/month): Unleashes full power with power dialer, custom reporting, and call coaching.
• Business ($149/month): For large teams, offering team performance goals and premium support.

A 14-day free trial (no credit card required) lets you test-drive the platform thoroughly.

Customer Support:

Support is a standout feature. Beyond an extensive knowledge base and active community, their support team is exceptionally responsive and knowledgeable. Premium plans offer priority support, but even entry-level users report fast, helpful solutions via live chat and email.

Verdict:

Close is the definitive CRM for high-velocity sales teams that live on the phone and value efficiency. Its seamless integration of communication tools and automation removes friction, driving productivity and revenue. While perhaps overkill for solopreneurs needing a simple address book, it’s a strategic investment for any team serious about scaling their sales process.