folk

Folk Review: The Connected Contact Manager That Replaces Your CRM

In the crowded space of contact management, Folk emerges not as another Rolodex, but as a intelligent, connected hub designed for modern professionals and teams. It promises to seamlessly unify your contacts, notes, and interactions in one place, and for the most part, it delivers brilliantly.

Features & Benefits:

Folk’s core strength is its two-way sync with your email (Gmail/Outlook) and calendar. Every interaction—emails, meetings, notes—is automatically logged against the relevant contact, creating a rich, living profile without manual data entry. This alone is a massive productivity win.

The "Folk Inbox" is a game-changer, acting as a command center where you can manage meeting notes, set follow-ups, and tag contacts directly from your inbox. The AI-powered data enrichment automatically finds and adds missing details (like company and role) to new contacts, ensuring your database remains clean and valuable.

For teams, Folk shines with its shared address book and collaborative features. You can @mention colleagues in contact notes, share lists for targeted outreach, and manage pipelines with custom properties, effectively replacing lightweight CRMs.

Pricing:

Folk offers a transparent tiered structure:

• Free Forever: Up to 100 contacts, core syncing, and basic enrichment.
• Pro ($13/user/month): Unlimited contacts, advanced enrichment, email templates, and pipeline views.
• Business ($23/user/month): Adds team permissions, shared email inbox, and custom properties.

The Pro plan offers the best value for most individual power users and small teams.

Customer Support:

Support is primarily handled through a comprehensive help center and email. While there's no live chat, their support team is reported to be responsive and helpful. The platform itself is intuitive, reducing the need for constant support requests.

Verdict:

Folk is a powerful, elegant, and highly efficient solution for anyone tired of scattered contacts. It’s perfect for salespeople, recruiters, founders, and anyone who values context-rich relationships. If you’re looking to move beyond a basic address book into a connected ecosystem, Folk is an exceptional choice.

Rating: 4.8/5